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HP Color LaserJet Pro MFP M283fdw

Printer turns on and off every few minutes on it owns.  Firmware updated.  Printer is connected via Ethernet.  Wireless direct and wireless networking is turned off.  

1 REPLY 1
HP Recommended

Hi @stugatza ,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand how frustrating it must be dealing with a printer that keeps turning on and off unexpectedly.

 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

 

Check energy-saving settings (optional)

  • HP printers are designed to reduce power consumption by powering off when the printer is not active. When you are ready to use the printer again, press the power button to turn the printer back on.
  • Check the Schedule On and Off or Auto Power Off setting in the Setup menu on printers with a control panel display. Or use following steps to access the setting through the HP Smart app.
  • Open the HP Smart app, and then select your printer on the home screen.
  • If you do not have the HP Smart app, download it from 123.hp.com.
  • Click Printer Settings > Advanced settings.
  • Click the Settings tab, click Power Management, and then enter the printer PIN if prompted to review settings information and options.
  • Note:
  • Depending on your printer, the auto-off setting is preset and cannot be changed.

Power management settings for an HP printer

 

Click here for the remaining steps. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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