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Microsoft Windows 10 (64-bit)

I am having same problem. Can you send me reset instructions also? thanks

2 REPLIES 2
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Hi Vracyprus,

 

Have you tried these steps first:

 

HP LaserJet Pro - 79 Errors | HP® Customer Support



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
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Yes, of course

I would like to get reset instructions to perform a full reset and reinitialize the printer. As stated in this discussion https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Service-Error-79-on-HP-Colo...

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