cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 0 0 0
Message 1 of 2
40
Flag Post

HP DeskJet 2652

HP Recommended
HP DeskJet2652
Microsoft Windows 7 (64-bit)

I asked about setting up printer with my OS the other day and was provided with a link to do that.

Each time I try this, I get the message that my printer is not found.Perhaps part of the problem is that it says to plug the cable into the router, but there is no place for it on my router. There's a place where it fits into the back of my computer.Would that work? I'm afraid I'm still adrift with this thing. I appreciate the link; please help me be able to use it. Thanks.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
10,464 10,465 446 700
Message 2 of 2
Flag Post
HP Recommended

@1TechnoKlutz Welcome to HP Community!

 

I understand that you are unable to install the drivers.

 

I would suggest you try the Windows built-in drivers. Follow the steps below: 

  

•    Go to Control Panel - Devices and printers - Click on "Add printer" and follow the on-screen instructions. 

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated. 

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane. 

  

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation