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HP DeskJet 2655 not working

HP Recommended
HP DeskJet2655
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My HP DeskJet 2655 Printer is not working. How can I get it to work?

3 REPLIES 3
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HP Support Agent
HP Support Agent
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Message 2 of 4
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Hi @Mcelest

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience

  1. Could you please elaborate on the issue your facing?
  2. Are you able to make copies using the printer?
  3.  What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
  4. How is the printer connected to the device USB or wireless? 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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Message 3 of 4
Flag Post
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Open door error. I unplugged & reset-no change.

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HP Support Agent
HP Support Agent
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Message 4 of 4
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@Zsp, Welcome to the HP Support Community!

 

What model printer are you using?

Do you have any blinking lights on the printer?

 

Refer to Blinking Lights to resolve errors on the printer.

 

For more info on resolving this error, refer to this document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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