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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Deskjet 1055 All-in-One Printer - J410e

i hava HP Deskjet 1055 AllinOne J410 Series printer.   The printer is PAUSED.  I cannot seem to unpause it.  Have tried unplugging completely & still have the same problem.  

1 REPLY 1
HP Recommended

I suspect there is a hardware problems since you have tried just about everything.

 


Software

HP updates software periodically. Downloads shown below may be old. You should always visit the Software and Download page to look for new releases. You may need to select an operating system (OS) first. If windows 11 is missing then use 10. You can go as far back as Windows 7, 64bit to get missing drivers. After selecting the OS click the blue Open all button to view all downloads.

 


You can find all the software here.
You should select the OS and then look for the phrase "Open All" and click that. Drivers from Windows 7 and up are usually compatible with the latest Windows OS.





Documents

All documents are available at the below HP site. The user and reference manuals show how to get status reports and analyze error indicators on printer that have no control panel.

 


All manuals can be found here Page 37 discusses printer jams





Support Videos - Parts - Disassembly

HP has a YouTube site and there are a number of video in English and other languages. Typically unboxing, clearing paper jams, and cartridge problems. You may also find instructional disassembly videos from other users.

 


Parts, if any available, can be found at this site. Use your serial number for more accurate information.
Watch this video to see how to disassemble it.





Printer Reference

One or more printer reference is listed below. Typically your printer may be part of a series and use the same software and manual. The exact spec may be different.

 

Specifications for system or series: 1055

 


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