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‎08-19-2020 09:47 PM

HP Recommended
Product: HP Deskjet 2630
Operating System: Microsoft Windows 10 (64-bit)

Hello, dear community,

 

I'm the owner of a Deskjet 2630 printer bought in Dubai using cartridges 123/123XL, now I moved to India where they only sell 803/803XL which should work for my printer.

However, when I install the cartridges the printer says "incompatible ink" because of the region restriction.

Please help to region reset my printer.

 

Thanks

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-20-2020 12:14 PM

HP Recommended

@Jerry_Brooklyn

 

Welcome to the HP Support Community.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-20-2020 12:14 PM

HP Recommended

@Jerry_Brooklyn

 

Welcome to the HP Support Community.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

Was this reply helpful? Yes No
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