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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-09-2024 08:14 PM - last edited on ‎09-02-2024 06:05 AM by Retired

HP Recommended

This is a relatively new printer and doesn’t get used often. I replaced with cartridges his genuine hp instant ink cartridges and am getting e3 error on the screen. I have taken whole thing apart, there are no obstructions. Tried all types of resets and still getting the error. Please help!

Category:
1 REPLY 1

‎08-09-2024 09:28 PM

HP Recommended

envy error codes

Error_CodesDescription
E0Unusable_cartridge
E1Paper_size_mismatch_error
E2Sensor/Paper_length_mismatch_error
E3Ink_carriage_stall
E4Paper_jam
E5Scanner_failure
E6General_printer_error
E9Update_error



ink carriage stall means the printhead won't move when told to

 

Check for obstructions in the carriage pathOpen the cartridge access door to get to the carriage inside the printer. Make sure the carriage is not obstructed by gently sliding the carriage side to side. Look for and remove any obstructions in the carriage path, such as crumpled paper or dislodged labels.

 

If there is no obstruction then the control circuitry is bad.

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