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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎10-05-2025 06:03 AM

HP Recommended
Product: HP DeskJet 2810e All-in-One Printer
Operating System: Microsoft Windows 11

Repeatedly had E4 Errors, with all steps gone through as researched to try resolve with no luck. Had the printer less than a year, a few months before this started, had the printer in storage for 2 months and when turning back on today still has the same error with same steps to try solve the issue. Printer is still in warranty but wanted to see if theres any other way i can resolve this that is not listed online anywhere.

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1 REPLY 1

‎10-07-2025 12:18 PM

HP Recommended

Hi @Jai05,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for reaching out and sharing your experience with your HP DeskJet 2810e All-in-One Printer. I can imagine how frustrating it must be to see the E4 error persist even after trying all the recommended steps, especially when the printer has been stored carefully and is still under warranty. You're doing everything right by seeking help, and I’m here to support you.

Advanced Steps You Can Try (Beyond Standard Fixes)

1. Clean the Paper Path Thoroughly

  • Turn off and unplug the printer.
  • Open all accessible areas: input tray, output tray, cartridge access area, and bottom cleanout door.
  • Use a flashlight to inspect for tiny bits of paper or dust.
  • Gently clean the rollers with a lint-free cloth slightly dampened with distilled water.


2. Reset the Printer

  • Unplug the printer while it’s powered on.
  • Wait 60 seconds.
  • Plug it back in and turn it on.
  • This can clear false jam errors from memory.


3. Update Firmware

If the printer was stored for months, it may need a firmware refresh:


4. Use HP’s Virtual Assistant

HP offers a guided tool that can walk you through deeper diagnostics: 👉 Use Diagnose & Fix in the HP app to repair common printing issues (Windows, macOS) | HP® Support

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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