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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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HP Deskjet 3050A says it is printing AND copying, but nothing is truly printed. Printer is silent.

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Chrome OS

I have two of these 3050A Deskjet printer/copier/scanners. Both are doing exactly the same thing: stating they are printing/copying, but the printer makes no sound, and the "printing" statement remains the same indefinitely. I have refilled the HP ink cartridges one time each. They worked for a long time like this.

 

I wonder now if this is some sort of printer operating firmware "boobytrap" (in the BIOS perhaps) that detects a tampered cartridge and then disables the operating software at a common point used by both printer and copier functions. Please tell me it's not true, and then a fix would be even better.

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@surferbrian

 

I reviewed your post and I understand that you are unable to print and make copies.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you getting any error when you make a copy?

 

Meanwhile, I recommend you follow the below steps and check if it helps.

 

  1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
  2. Remove USB cable, if present. 
  3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
  4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
  5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

 

If you continue facing the issue, then I recommend you follow the steps in the below article and update the printer firmware and test.

 

https://support.hp.com/us-en/document/c02919168

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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