cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 0 0 0
Message 1 of 2
88
Flag Post

Solved!

HP Deskjet 3670 will not print on any type of photo paper

HP Recommended
HP Deskjet 3760
Microsoft Windows 10 (64-bit)

My HP Deskjet 3670 printer, from the first time I tried printing photos  will not feed the photo paper more than a few centimetres before getting stuck. If I try to maintain constant pressure on the paper, pushing it down myself as the printer is trying to grab it as it's printing.

This works for a while, and the paper gets fed in the printer but the photos come out with lines and blurry because as much as I try, I am no machine, and I can't put constant and evan pressure to help the printer feed on the paper.

In the specks it sais the printer can print on any type of photo paper up to 300 gsm.

I have used more than 1 type of photo paper, from thinner, thicker l, glossy and matte and the same thing. 

Did this ever happened to anyone?

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
11,754 11,740 648 482
Message 2 of 2
Flag Post
HP Recommended

@MonicaUk

 

Welcome to the HP Support Community.

 

Does this happen only with photo paper? or all documents? What size are you trying to print on?

 

You can try cleaning the rollers from here: https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/1126204...

 

Try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation