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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Deskjet 3670 will not print on any type of photo paper
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08-02-2020 06:33 PM
My HP Deskjet 3670 printer, from the first time I tried printing photos will not feed the photo paper more than a few centimetres before getting stuck. If I try to maintain constant pressure on the paper, pushing it down myself as the printer is trying to grab it as it's printing.
This works for a while, and the paper gets fed in the printer but the photos come out with lines and blurry because as much as I try, I am no machine, and I can't put constant and evan pressure to help the printer feed on the paper.
In the specks it sais the printer can print on any type of photo paper up to 300 gsm.
I have used more than 1 type of photo paper, from thinner, thicker l, glossy and matte and the same thing.
Did this ever happened to anyone?
Solved! Go to Solution.
Accepted Solutions
08-05-2020 01:59 PM
Welcome to the HP Support Community.
Does this happen only with photo paper? or all documents? What size are you trying to print on?
You can try cleaning the rollers from here: https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/1126204...
Try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
08-05-2020 01:59 PM
Welcome to the HP Support Community.
Does this happen only with photo paper? or all documents? What size are you trying to print on?
You can try cleaning the rollers from here: https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/1126204...
Try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
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