HP Deskjet 4155E

[_Shrimp-2545]

Constantly gives you an error message to alignment required for best print quality. Having followed the process to align, it won't stop giving the alignment error message. Seems a few other folks have experienced this issue. 

How can I fix before tossing?

[Sneha_01]

HI @_Shrimp-2545,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're dealing with a frustrating alignment issue with your HP Deskjet 4155E. Here are several steps you can try to resolve the alignment error before considering replacing the printer:

1. Check for Paper Jams

• Ensure there are no paper jams or obstructions in the printer that might be preventing the alignment process from completing.

2. Use Genuine HP Cartridges

• Make sure you are using genuine HP ink cartridges. Third-party cartridges can sometimes cause alignment issues.

3. Perform a Printer Reset

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds, then plug it back in and turn it on. This can reset the printer and might resolve the error.

4. Manually Align the Printer

• Print a manual alignment page. Go to the printer settings on your computer or use the printer’s control panel to find the alignment option.
• Follow the instructions to print the alignment page, then scan it back into the printer as directed.

5. Update Firmware

• Check for any firmware updates for your printer. Sometimes, updates can resolve persistent issues.
• You can usually do this via the HP Smart app or HP’s website.

6. Clean the Printhead

• If the printhead is clogged, it may cause alignment issues. Use the printer's maintenance option to clean the printhead, or manually clean it with a lint-free cloth and some distilled water.

7. Check Alignment Settings

• Ensure that the alignment settings are configured correctly in your printer preferences on your computer. Sometimes, settings may revert to defaults.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support