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HP Deskjet Pro 9025 large unprinted area on photographs. Not a border

HP Recommended
Deskjet Pro 9025
Microsoft Windows 10 (64-bit)

I have tried everything I can think of in the settings but no matter what printer settings I use it appears the printer starts printing before feeding the paper through (there are ink marks on the reare) and then leaves a large unprinted section. Any Ideas or help would be appreciated. It also does the same if I try multiple photos on one sheet.

 

I have already tried loads of different settings within the software, powered off etc., also tried printing from 2 different laptops and 2 android phones using the apps still does the same.

 

 

20201225_221713.jpg

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@KPNuts 

 

A collection of places to check...

 

Starting with the assumption that you know what you are doing - that is, you have done all this before (same paper, same photos, same settings), and it's worked as expected,  the likely culprit:  the printer needs maintenance.

 

Known printer solutions here, presented in the order to be considered / completed:

Black Ink Not Printing, Other Print Quality Issues

 

What else?

In printer settings for the job, back off on the Print Quality setting - Use "Normal" as opposed to "Best"

 

What else?

What about the Aspect Ratio?

The shape and size of the image must fit the shape and size of the paper.

This means that some photos are not going to fit on the paper the way you expect.

Leave that thought for now; it is worth considering if (for example) a sample photo prints oddly on plain paper.

 

What else?

The paper MIGHT be the culprit.

Paper might be too damp (yes, that is a thing), curled, too thin or too thick.

 

The surface of the paper might be unacceptable (printer will accept most high-grade brands but still might have trouble with certain not-HP paper surfaces types (matte, glossy, and the odd "semi-gloss" for which there is perhaps no "setting").

 

The paper must be within the weight limitations supported by the printer.

 Product Specifications for the HP OfficeJet Pro 9025 All-in-One Printer (1MR66A)

Paper Handling

Media types
Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Media weight supported (metric)
60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9025 All-in-One Printer 

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

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@Dragon-Fur thank you for all of the info. 

 

I had tried everything on your list but different paper.

I have since tried different paper (not sure if I had used this paper before) and unfortunately the same thing happened.

 

So it looks like the printer needs some attention.

Thank you for your reply.

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