HP ENVY 6055

[rab1234]

Envy 6055, connected to wifi, test page ok, still printing blank pages. It seems to think its printing, but pages still blank. Sounds like it thinks it is printing, but it isn't.

[Raj_05]

Hi @rab1234,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP Envy 6055 printer is printing blank pages despite being connected to WiFi and passing the test page. Here are some steps you can take to troubleshoot this issue.

• Check Ink Cartridges: Ensure that the ink cartridges are properly installed and have sufficient ink levels. Sometimes cartridges might be incorrectly seated or low on ink, which can cause printing issues.
• Clean Print Heads: Use the printer's software or control panel to clean the print heads. This process can help resolve issues related to clogged or dried ink.
• Alignment: Perform a print head alignment through the printer's software. This ensures that the print heads are correctly aligned, which can sometimes cause blank pages if misaligned.
• Update Printer Firmware: Ensure your printer has the latest firmware updates installed. Firmware updates can fix bugs and improve printer performance.
• Check Print Settings: Verify that the print settings are correct. Sometimes, settings like grayscale printing or low-quality settings can inadvertently cause blank pages.
• Restart Printer: Try restarting your printer. Sometimes, a simple power cycle can resolve temporary glitches.
• Check for Driver Issues: Ensure that the printer driver on your computer is up to date. Outdated or corrupted drivers can lead to printing problems.
• Try Printing from Another Device: Test printing from a different device, if possible, to determine if the issue is specific to one device or a general printer problem.
• Reset Printer: As a last resort, you can try resetting the printer to its factory settings. This will restore all settings to their defaults, which can sometimes resolve persistent issues.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support