• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-23-2025 08:21 AM

HP Recommended
Product: HP ENVY 4502 e-All-in-One Printer
Operating System: macOS 12.0 Monterey

When I start up my printer it stops with and displays the following error message:

ERROR CODE

0XC4EB827F

HWLMICCI2 C

What does it mean?

 

 

Category:
Reply
1 REPLY 1

‎03-24-2025 12:02 PM

HP Recommended

@Bergfex01,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Power Reset:

Turn off the printer.

Unplug it from the power source and wait for 2-3 minutes.

Plug it back in and turn it on.

 

Check for Paper Jams or Obstructions:

Open the printer and inspect for any stuck paper or debris.

 

Reset the Printhead (if applicable):

Remove the ink cartridges.

If the printhead is removable, take it out and reseat it.

Reinstall the ink cartridges and restart the printer.

 

Update Firmware:

If possible, update the printer’s firmware via HP’s official website.

 

Factory Reset:

If the issue persists, perform a factory reset via the printer’s settings menu.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Asfiya03

HP Support

Asfiya03
I am an HP Employee


Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.