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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎01-20-2025 03:24 PM

HP Recommended

When I plug it in, it just shows a blank screen. I've tried unplugging it and waiting and plugging it back in, and using a different outlet and directly plugging it in. Holding the power button does nothing. Can you help? Thanks.

Category:
1 REPLY 1

‎01-22-2025 05:30 AM

HP Recommended

Hi @amyhigh,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that the front panel screen is blank.

 

Please follow the below steps to fix the issue.

 

Make sure that the printer is properly connected to a suitable power source.

  1. Press the Power button to turn off the printer.
  2. Disconnect the printer's power cord from any power strips or surge suppressors and then plug it directly into a grounded wall outlet.
  3. Press the Power button to turn on the printer, and then try to use the menu to check if the printer control panel is functional.

Click Here, for more troubleshooting steps.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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