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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
n0_fixed_ab0de
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Solved!

HP Envy 4520 feed angle

HP Recommended
HP Envy 4520
Mac OS X 10.11 El Capitan

I have just received a brand new HP Envy 4520 but am finding all print results to be off at an angle so that from the top of the page the right side is 2mm higher than the left.

 

I thought the paper might have been feed in at an angle and I have reviewed the paper in the tray and tried to ensure it is as straight as possible with the tray guides as close as I can get without impeding the paper but this has not helped.

 

Does anyone have any suggestions?

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Rainbow7000
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HP Recommended

Welcome to the HP Community @n0_fixed_ab0de🙂

 

I came across your post about the alignment issue and wanted to reply to help out with my suggestions. Please see the guide below to troubleshoot this issue. If the error continues afterwards, please try calling phone support to discuss replacing the printer or trading it in. I will include HP's contact info below to reach them directly.

 

Fixing Print Quality Problems

 

Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help.

 

Contact HP:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear​

a i n b o w 7000

I work on behalf of HP



Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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1 REPLY 1
Rainbow7000
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Retired
15,163 14,654 856 2,141
Message 2 of 2
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HP Recommended

Welcome to the HP Community @n0_fixed_ab0de🙂

 

I came across your post about the alignment issue and wanted to reply to help out with my suggestions. Please see the guide below to troubleshoot this issue. If the error continues afterwards, please try calling phone support to discuss replacing the printer or trading it in. I will include HP's contact info below to reach them directly.

 

Fixing Print Quality Problems

 

Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help.

 

Contact HP:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear​

a i n b o w 7000

I work on behalf of HP



Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation