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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎05-04-2021 05:15 PM

HP Recommended
Product: Envy 4520 Printer
Operating System: macOS 10.15 Catalina

I have unplugged the printer. I have deleted and added the printer. But still cannot print... message says it is busy printing, and under status it says "idle"

In short I can not print.

 

Category:
1 REPLY 1

‎05-07-2021 02:55 PM

HP Recommended

@Bubsthefish

 

Welcome to the HP Support Community.

 

Are you able to copy from the Printer?

 

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

 

Update printer firmware

Update software on Mac 

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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