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HP Envy 5020 keeps cancelling all print jobs.Both cartridges are near to full. Genuine HP.
Uninstalled all driver. Checked windows System.
Ran the Scan system. re-installed HP "HPEaseyStart_12_7_11.exe"
Internet and Wifi working checked this by going to the printers IPP address and using the HP Printer menu there.
A print job is sent to printer
It wants to connect to HP Ink with two Options "Connect and "OK".
The response is the same for both buttons:
I click connect and it tries to update HP Ink status. A few seconds later it show a progress bar cancelling the print job.
It will even cancel Test, Network print pages.
Any help ideas much appreciated.
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