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HP Envy 5020 printing half page

HP Recommended
Envy 5020

20201210_123607.jpg

 the picture is printing half off the page

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HP Support Agent
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@Kim1980, Welcome to HP Support Community!

To be able to assist you better, I'd like to know the following-

  • What happens when you make photocopies on the printer?
  • Which application are you trying to print from?
  • Does the print preview look good?

If the issue appears with copies too, follow the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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