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Flag Post

HP Envy 5530 won't print

HP Recommended

When I try to print the printer goes through all the motions, sounds like it is printing takes paper through but when it is finished the page is blank. The cartridges say they are full I have cleaned the print head multiple times but nothing prints.

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Message 2 of 2
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@Jane_G

 

Welcome to the HP Support Community.

 

Does this happen while copying too?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/model/9073...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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