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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-23-2024 06:18 PM

HP Recommended
Operating System: macOS 10.14 Mojave

 

To whom it may concern;

Yesterday (February 22nd) we entered a new credit card to our HP+ account. This process involved you disabling the wifi on the printer. Since then, we haven't been able to re-connect the printer to the internet. Apparently, it will not print documents besides diagnostic reports unless it's connected to the wifi. We've already tried all the troubleshooting options. 

 

Are you able to solve this issue remotely? We are currently paying for a service we do not have access to. 

 

We'd appreciate a phone number or point of contact to help us solve this issue immediately. 

 

Thanks, 

 

Ryan 

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