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‎01-11-2021 04:06 PM - last edited on ‎07-13-2021 02:18 PM by Moderator

HP Recommended
Product: HP6032

When I send an item to print it wont

 print

the printer is online

connected to WiFi 

tye HP smart app clicks over to show printer is busy when I have pressed print from the web page

yet it all grinds to a halt from here  and all the lights flash on the front , my page doesn’t  print and then I get yet another printer information report which says it’s connected to the wireless network and names my router and that signal strength is good

 

yet printing is so sporadox

 

please help me fix this !!!

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2 people had the same question
2 REPLIES 2

‎02-08-2021 01:32 PM

HP Recommended

@MikeB80

 

Welcome to the HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

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‎03-30-2021 04:03 AM

HP Recommended

Mac OS Big Sur 11.2.3 is the op system. As in previous problem - system can not locate printer, not connected message. Lights flash but no printing. When I open and close the paper drawer that occasionally spurs the printer into life. Otherwise a question of switching the printer off/on a number of times and hope for the best.

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