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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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HP Envy 6032 powering on from sleep mode

HP Recommended
Envy 6032

Recently puchased the above printer, once it is in sleep mode (no lights etc) the only way we can get this to power back up is to remove the power cabel and replace.  The power swich on the back does nothing.  Are we missing a trick or is the printer faulty?

 

Thank you

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HP Support Agent
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Message 2 of 2
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Hi @sarahh56,

 

I'd like to help!

 

To better assist -

  • What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
  •  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
  • Is the printer connected to a home or public network?
  • What is the status of the wireless light on the printer, steady or blinking?

 

 Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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