HP Envy 6055 Tray shows a Solid Yellow Light.

[Mo2681]

I cant print or basically operate anything on the printer, because of this light that keep showing next to the tray. It blinks solid yellow and when I go into HP Smart it says that the tray isn't closed, although it is. I already tried the common sense problems such as shutting the printer down waiting a few and all that. Tried downloading new drivers, but it keep saying that the printer is busy. Need assistance with this problem.

[Nal_NR]

Hi @Mo2681,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand that the printer has a solid yellow light.

The light bar glows amber if there is a printing error. Look at the other lights on the printer to find and resolve the error you are experiencing.

Try the below suggestions-

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Try the steps in the document under the tab"Lightbar glows amber"-  

Also, try updating the printer's firmware. Click here

If the issue persists, this could be a hardware issue, Contact phone support for more options. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.