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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎08-05-2024 06:04 PM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer

Just replaced the cartridges and the black ink cart is causing an E0 error and I cannot print. Replacing the old empty black ink cart results in normal operation (minus any black ink because it's empty), so the new cartridge is definitely defective. I tried all the steps – re-inserting, cleaning the contacts, hard resetting the printer, all to no avail. So annoying. How do I get this defective cartridge replaced? Thanks.

Category:
1 REPLY 1

‎08-05-2024 06:06 PM

HP Recommended

PS – They are HP cartridges (#67), not 3rd party or refills or any of that nonsense. 

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