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HP Recommended
HP Envy 6200

I'm going to go insane.

My Envy 6200 has decided to print in pink hues when printing on glossy paper - i've tried everything!

I'm signed up to the monthly pay for ink thing and it's telling me i still have full colour ink, i've cleaned the cartridges, re-alligned the printer, changed every setting while printing - it seems to print fine on normal paper but only pink on glossy paper and ive tried 3 different types of glossy paper - 2 of which are HP (very expensive) paper so cant figure out why it wont work.

Anyone else having this issue or know how to fix it?

1 REPLY 1
HP Recommended

@GenJohn

 

Welcome to the HP Support Community.

 

Does this ever happen before?

 

What is the size of photo paper being used?

 

This document would be helpful: https://support.hp.com/in-en/document/c03422222

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 

 


I am an HP Employee

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