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‎09-21-2021 02:41 AM - edited ‎09-21-2021 02:48 AM

HP Recommended
Product: HP Envy 7134

Please can you personal message me the solution? My printer did not come with set up cartridges please can you tell me how to bypass this installation step. I have looked on the forum and annoyingly you do not post the solution for all users to see. 

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‎09-25-2021 12:48 PM

HP Recommended

@Amy_B_1

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand you would like to override the setup cartridge error

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

ECHO_LAKE
I am an HP Employee

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