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Microsoft Windows 11

HP Ink Cartridge problem error message:

Continually Can't Print due to the following error message:

The indicated cartridges are not communicating correctly with the printer.  If this problem persists, replace the cartridges.

 

I have troubleshot using the online automated chat system but this problem continually occurs so that I can't print.  HP customer care seems to be unreachable to retrieve a new ink cartridge with my online subscription to INSTANT INK.  Need help to finally print again.

1 REPLY 1
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@ps24-1

 

Welcome to HP Support Community! 

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Keep me posted. 

 

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