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HP Envy Printer is Frozen

HP Recommended
HP Envy 5055

Hi i have an HP Envy 5055 printer .  Our cable wire (outside of house) was cut accidentally so we were without connectivity for a couple of weeks.  Printer is now frozen and stuck in loading mode - i have disconnected plug to printer and wall.  i tried to use scan doctor biut device is not found as its offline.  I am not in warranty so I can't speak to a live agent,  Can't  move cartridges as they are stuck.  please advise


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