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‎06-26-2024 11:27 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

My HP 6052 printer has been connected to my Dell laptop for a few years. Recently, the printer became unavailable. Trouble shooter has said "the printer is turned off' but the printer was on as my husband had no problem printing from his laptop here at home. Bluetooth is on and wi-fi is connected. I finally deleted the printer and reconnected. It showed "Connected" but immediately changed to "disconnected". I attempted to connect several more times with the same result.  I don't know what else to do. Oh, we have turned off and unplugged the printer and router and that never did the trick.

Anyone have any tips for me?

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