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‎02-10-2021 11:20 AM

HP Recommended
Product: HP Ink Tank 115
Operating System: macOS 10.14 Mojave

HI all, can you please help me, i just bougth an HP Ink Tank 115, and i use MacOS Mojave. 
it keeps telling me Filter Failed everytime i tried to print. 
and the HP Person tell me to use airprint, but Ink Tank 115 doesn't have that feature. 

 

please help me. 

thanks all

Category:
3 REPLIES 3

‎02-10-2021 01:22 PM

HP Recommended

Hi,

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Shlomi



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‎02-11-2021 12:23 AM

HP Recommended

Hi Shlomil, i just tried your method.. . 
it's just the same, when i tried to print , it says "Stopped - 'Filter' Failed".. 

 

is there any method i can connect this HP Driver to Mac OS? please help.. i'm trying not to waste my money coz i bought the printer already. 

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‎02-24-2021 03:40 AM

HP Recommended

Have you tried removing all drivers and HP folders, and then re-installing?

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