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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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HP Instant Ink Free Trial Period does not show in account after enrolling new printer

HP Recommended
HP envy 6032
Microsoft Windows 10 (64-bit)

Yesterday I bought the envy 6032 printer which comes with 5 months instaink.

 

 I enrolled the printer on instaink with the 100 page option (£3.49)


The Trial however is not showing on my account

 

Is there something else I have to do?

 

 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@RuneBlade, Welcome to the HP Support Community!

 

Do you have a sticker on the printer or the printer box where it says about the 5 free months of ink?

Kindly send a picture of the same in your next post to assist you better with the details that are asked in a private message. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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