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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Instant Ink

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04-11-2024 11:06 AM
I have been enrolled in HP Instant Ink for a couple of years and found that I do not use the service enough to justify the cost, so I cancelled the service. Now my printer says it will not work until I enroll in the Instant Ink program, even though I am using the cartridges I received through the program. What gives?
04-11-2024 11:27 AM
Welcome to our HP Community --
We don't control the process -- we can provide information to explain the procedure.
Cancelling the Instant Ink subscription results in all Instant Ink / subscription cartridges being locked after the final billing period has ended.
What?
Instant Ink cartridges are provided as part of an active subscription.
and
HP retains ownership of Instant Ink / subscription / subscription activated ink cartridges.
After you cancel,
- Remove all Instant Ink / subscription cartridges from the printer
- Ideally, return the Instant Ink cartridges to HP (free service)
- Purchase a new set of HP cartridges and install
Details
Instant Ink Support Website
Change Country / Region as needed
Scroll down to find phone contact information
Read to understand the Instant Ink cancellation / termination process and your responsibilities
HP Instant Ink - Cancel Your HP Instant Ink Service
Section Cancel your account
OR
Direct Link
Video – Cancel HP Instant Ink
How to unsubscribe or cancel HP Instant Ink subscription
What if?
HP Instant Ink - Stopping a cancellation
HP Instant Ink - Recycle HP Instant Ink Cartridges / Subscription Cartridges
HP Instant Ink - Recycle HP Instant Ink Cartridges
Can't stand it?
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
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