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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I have been enrolled in HP Instant Ink for a couple of years and found that I do not use the service enough to justify the cost, so I cancelled the service.  Now my printer says it will not work until I enroll in the Instant Ink program, even though I am using the cartridges I received through the program. What gives?

1 REPLY 1
HP Recommended

@Curt31 

 

Welcome to our HP Community --

 

We don't control the process -- we can provide information to explain the procedure.

 

Cancelling the Instant Ink subscription results in all Instant Ink / subscription cartridges being locked after the final billing period has ended.

 

What?

Instant Ink cartridges are provided as part of an active subscription.

and

HP retains ownership of Instant Ink / subscription / subscription activated ink cartridges.

 

 

After you cancel,

  • Remove all Instant Ink / subscription cartridges from the printer
  • Ideally, return the Instant Ink cartridges to HP (free service)
  • Purchase a new set of HP cartridges and install

 

Details

 

Instant Ink Support Website

 

  Get HP Instant Ink Support

Change Country / Region as needed

Scroll down to find phone contact information

 

Read to understand the Instant Ink cancellation / termination process and your responsibilities 

 HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

 

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

  HP Instant Ink - Stopping a cancellation

 

 

HP Instant Ink - Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

 

Can't stand it?

 

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

 

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.