HP Laser Color Jet Pro MFP M128fdw Printer stuck at "Initializing" screen

[Hope01110]

My HP Laser Color Jet Pro MFP M128fdw Printer stuck at "Initializing" screen

[Raj_05]

Hi @Hope01110,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Laser Color Jet Pro MFP M128fdw printer is stuck at the "Initializing" screen, there are a few steps you can try to resolve the issue.

• Restart the Printer: Sometimes, a simple restart can fix temporary glitches. Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on again.
• Check for Paper Jams: Make sure there are no paper jams or obstructions inside the printer that could be causing it to get stuck.
• Update Firmware: Check if there are any firmware updates available for your printer model. Updating the firmware can sometimes resolve software-related issues.
• Reset the Printer: Try resetting the printer to its factory settings. This can often resolve persistent issues. The steps to perform a factory reset may vary depending on your printer model, so refer to the user manual for instructions.
• Check Connectivity: Ensure that the printer is properly connected to your computer or network. If it's a network printer, make sure it's connected to the Wi-Fi network and that there are no network issues.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support