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‎01-13-2021 08:47 AM

HP Recommended
Product: Office Jet Pro 8600
Operating System: Microsoft Windows 10 (32-bit)

My printer will not print.  I receive an error message on my computer - but the printer seems to be connected and not noting any error.  I already tried the turn it off and turn it back on, remove power cord, etc fix.  

Thanks

Category:
1 REPLY 1

‎01-17-2021 07:39 AM

HP Recommended

@SK0207, Welcome to the HP Support Community!

 

To assist you better, what is the error message?

How is the printer connected to the computer? Check the connectivity.

 

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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