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HP LaserJet Pro CP1525nw Color Printer
Microsoft Windows 11

I have an HP Laser Jet CP1525nw that was purchase new over 12 years ago.  Recently I have had issues with print jobs getting stuck in the print queue.   Certain jobs and pages do not want to print at all, while other jobs will restart repeatedly before completing the job, for example a job with only 2 pages will will print page 1 as many as 6 or more times before moving on to page 2.    A job of 10 pages may print page 1, then 1-3, then 1-4, then finally do the whole job if I do not delete the entire job and break it into smaller segments.   I first noticed the restarting issue 2 or 3 months ago, but could always get the job completed by breaking it into smaller segments.   This is the first month where sometimes a single page will never print, and has to be deleted from the queue before anything will print.

 

Ink levels are fine.    I have tried rebooting Wifi, shutting down all devices and bringing them up again after Wifi is rebooted, removing and reinstalling the print drivers, but nothing helps.

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