cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
Level 3
93 59 0 0
Message 1 of 5
110
Flag Post

HP Laser M1005 MFP printer

HP Recommended
Microsoft Windows 10 (64-bit)

THANK YOU FOR YOUR HELP !

I have an HP Laser M1005 MFP printer
1.Where is the Selenium Drum located in the HP Laser M1005 MFP?
2, Is a drum included with Q2612A cartridge?
3.I have black streaks after printing the page. What could be the reason?

4. Is it worth repairing or is it better to buy a new printer?

THANK YOU FOR YOUR HELP !

4 REPLIES 4
Highlighted
HP Support Agent
HP Support Agent
24,137 24,025 1,333 1,418
Message 2 of 5
Flag Post
HP Recommended

@grigtar

 

Welcome to the HP support community.

 

This printer model is pretty old.]

Support and service options for this printer model is limited.

However, try the below steps to fix the issue.

Change print-quality settings for all print jobs

  1. In the Windows system tray, click Start, select Settings, and then click Printers.

  2. Right-click the device icon.

  3. Click Properties (in Windows 2000, you can also click Printing Preferences).

  4. Change the settings, and click OK.

If the issue persists, it is better to go for a newer printer model.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

Reply
0 Kudos
Highlighted
Author
Level 3
93 59 0 0
Message 3 of 5
Flag Post
HP Recommended

Thank you very much for your letter!

THANK YOU FOR YOUR HELP AND SUPPORT !!!
I tried to do everything as you wrote, but it did not help.

I have a PDF manual. I started to print it, but the text on the page is faint.

1, Can I check something in the Printer settings? (It seems like I checked!).

2.Maybe it's worth converting PDF  to Word if  text (   PDF manual) on the page is faint? What can you recommend?

3,Which program is the best to use for this?

4,Which model should I buy for home and household work:

-HP LaserJetPro M227fdw

-HP Laser MFP M137FNW

-HP LaserJetPro M428FDN  HP LaserJetPro M428FDW

?

THANK YOU FOR YOUR HELP AND SUPPORT !!!

BEST REGARDS, Grigoriy.

Reply
0 Kudos
HP Support Agent
HP Support Agent
24,137 24,025 1,333 1,418
Message 4 of 5
Flag Post
HP Recommended

@grigtar

 

This might require one on one interaction with HP support.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
Highlighted
Author
Level 3
93 59 0 0
Message 5 of 5
Flag Post
HP Recommended

Thank you for your letter!

THANK YOU FOR YOUR HELP!!!

I am very sorry .There is no way to get answers to my questions.Big request to answer my questions:

I have a PDF manual. I started to print it, but the text on the page is faint.Toner is enough.

1.Maybe it's worth converting PDF  to Word if  text (   PDF manual) on the page is faint? What can you recommend?

2Which program is the best to use for this?

3,Which model should I buy for home and household work:

-HP LaserJetPro M227fdw

-HP Laser MFP M137FNW

-HP LaserJetPro M428FDN  HP LaserJetPro M428FDW ?

THANK YOU FOR YOUR HELP AND SUPPORT !!!

BEST REGARDS, Grigoriy.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation