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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-20-2024 12:39 PM

HP Recommended
Product: HP LaserJet MFP M234dwe Printer
Operating System: Microsoft Windows 10 (64-bit)

I’ve verified that I’m connected to internet and have installed a new cartridge 

 

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-21-2024 11:20 AM

HP Recommended

Thanks for your help.  My printer is just out of warranty.  

View solution in original post

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4 REPLIES 4

‎03-20-2024 04:29 PM

HP Recommended

See page 57 of the user guide here https://h10032.www1.hp.com/ctg/Manual/c06759836.pdf

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎03-20-2024 06:15 PM

HP Recommended

I did open the manual and reviewed the troubleshooting.  I just downloaded the HP Repair Doctor program.  It says all is well with my printer.  But would not print a test page.  When I print a status page, it says my printer is in error state.  Amber status is still solid.  When unplugging and reconnecting, the status light goes blue, then almost immediately turns solid amber.

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‎03-20-2024 10:07 PM

HP Recommended

according to the manual the solid amber indicates an error but the manual does not state what the flashing info button means. How old is the printer? If you are under warranty I suggest you go to support.hp.com and take advantage of the warranty you have on the printer. If not under warranty, hopefully someone else will see this post and have experience with this model and be able to help.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎03-21-2024 11:20 AM

HP Recommended

Thanks for your help.  My printer is just out of warranty.  

Was this reply helpful? Yes No
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