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‎12-22-2020 12:45 AM - edited ‎12-22-2020 05:19 AM

HP Recommended
Product: HP LaserJet Pro MFP M28w
Operating System: Microsoft Windows 7 (64-bit)

How do I reset to factory settings? 

The power-on lamp blinks and the HP inscription is on

Category:
7 people had the same question
1 REPLY 1

‎01-04-2021 05:29 AM

HP Recommended

@AstahovM, Welcome to HP Support Community! 

The steps to restore the printer to factory defaults are provided in the HP LaserJet Pro MFP M28-M31 - User Guide page 60.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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