HP Laserjet M140W Printer cannot print error when printing test page

[Mishchocolate]

I tried resetting everything and check wifi connections and all is good but still getting Printer cannot print on HP app. When i tried copying a page it prints out Printer cannot print. A problem has occurred and you will be unable to print, except for printer reports until the issue is resolved.  Have anyone seen this error before and how to fix? thanks

[ferRX]

Hi @Mishchocolate 

Please check if there is a paper jam inside printer:

>> https://www.youtube.com/watch?v=LHpUXPw5UTU&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[Mishchocolate]

Hi FerRx , no not a paper jam. There is an orange exclamation mark that keep flashing. WiFi light is stable blue so not an wifi issue either.