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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
oodell39
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HP LazerJet Pro MFP M25-27 - Stays in a constant 'initializing' state...and nothing works.

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HP LazerJet Pro MFP M25-27
Microsoft Windows 10 (64-bit)

HP LazerJet Pro MFP M25-27 PCLmS - Beginning about a month after I bought this, the LCD panel quit working. The only button that works is the Power button. The yellow light continually flashes and the display reads 'initializing'. Whether it's the printer, or the scanner function, I have to turn the power off/on and print/scan within about 30 seconds of turning it back on or the print job gets stuck in the queue. I've uninstalled/reinstalled with new drivers, and it's doing the same thing. The only thing different now, is after a few hours it goes into sleep mode. Even then, I can print once...then it immediately reverts back to the 'initializing' phase. Any ideas???

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Echo_Lake
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@oodell39

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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