HP M110we printer cannot print anything

[Jeswinjoseee]

I bought a used HP M110WE printer recently and bought I ordered a 142A cartridge as well. When I inserted the cartridge and tried to print it doesn't work. I am able to print status pages and it gave me an error like "you can print status pages but for more information I have to go to hp account". I tried reading many articles and tried many things but it doesn't work. The print jobs fail miserably. I thought it was an issue with the cartridge,so I bought another one (double coats) and still the same issue. Can anyone please help me. Thanks

[Valsimot]

The first step is to reset the printer to factory defaults. The printer must be connected to your wi-fi, in your web browser enter printer's IP address to access printer's settings, there, you will find the option to factory reset, if asked for a password or you need to log in as administrator, use the PIN ( as password) that is on a label under the toner access door.

After you have reset the printer, connect it to your Wi-Fi and use the HP Smart app to register the printer with your username and password to HP+. Then it will work.

You can find printer's IP address on the report page that can be printed. Without connection to the internet and  registration to HP+ the printer will not work.

It sounds complicated but it's like 5 minute job.