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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎07-14-2025 08:54 AM

HP Recommended
Product: HP LaserJet MFP M140we Printer
Operating System: Microsoft Windows 11

M140we printer scans but can’t print.  Shows Error Code Er11.

Already tried HP experts suggested steps

Reinstalling printer/drivers, Factory reset, Complete unplugging, Using 2.4 GHz Wi-Fi & original HP cartridge

Contacted HP Support multiple times via - Virtual Asst, HP Chat, Phone/Video calls

Spent tens of hours.  Issue still unresolved.  Its a Home use printer that barely printed 200 sheets since bought new.  Mainly used for scanning purpose, that is working fine. 

Printer is still under warranty.  Kindly suggest/help.  

1 REPLY 1

‎07-16-2025 06:21 AM

HP Recommended

Hi @negids,

Thank you for getting back to us. And sorry to hear about the issue you are facing.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon in the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

VikramTheGreat

HP Support

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