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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
HP Recommended
Hi @1STCLAZZ,
Welcome to the HP Support Community.
I'd be glad to help you!
I understand that you are having issues with the ink system.
- Open the door to access to the ink cartridges.
- Wait until the carriage stops moving before you continue.
- Remove an ink cartridge, and then inspect the ink cartridge for leaking ink.
- If the ink cartridge leaks, replace the ink cartridge. If the ink cartridge is not leaking, insert the ink cartridge into its slot.
- Repeat these steps for the other three ink cartridges.
- Close the ink cartridge access door.
- If the error message persists, continue to the next step.
Click here for the remaining steps.
Hope this helps! Keep me posted for further assistance
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