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When I try to clean/align the print heads, I cannot get passed a 'device busy' error message. I tried rebooting with no luck. Suggestions, anyone?
The drivers were installed (and reinstalled) by OJ8600_Basicx64_1316.exe.
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Do you see this message on the Printer or on the Computer?
Try a firmware update: https://support.hp.com/in-en/document/c02919168
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