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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-09-2025 09:02 AM

HP Recommended

I’m getting this error in my printer (ERROR CODE OXO11A17FF DOT _PRIVATE.

 How can I clear this error? 

1 REPLY 1

‎08-11-2025 08:14 AM

HP Recommended

@wfvargas1963, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding error code OXO11A17FF! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

The error code OXO11A17FF on your HP OfficeJet 6958 printer typically indicates a general hardware problem. Here are some steps you can take to try and resolve the issue:

 

Restart the Printer: Turn off the printer and unplug it from the power source. Wait about 60 seconds, then plug it back in and turn it on.

Check Connection: Ensure all cables connected to the printer are secure and properly plugged in, including USB, Ethernet, and power cables.

Reinstall Ink Cartridges: Open the ink cartridge access door and make sure the cartridges are installed correctly. Remove and reseat them if necessary.

Update Firmware: Check if there is any firmware update available for your printer model by visiting the HP Support website.

Reset Network Settings: If the printer is connected to a network, try resetting the network settings and reconnecting it.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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