cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
S210371
New member
1 0 0 0
Message 1 of 1
418
Flag Post

HP Office Jet Pro 8710 - Error B8BB2B3E

HP Recommended
Perobook
Microsoft Windows 10 (64-bit)

Printer shows a blue screen with the error code B8BB2B3E for a short time and then moves to a black screen stating "There is a problem with the printer. Turn the printer off, then on."

 

I tried that multiple times. I tried to unplug the power cable etc. I tried to remove the cartridges and re-insert them. I am always getting the same error message.

 

What does the error code B8BB2B3E mean and how do I fix it?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation