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‎01-10-2021 07:41 AM

HP Recommended
Product: OfficeJet Pro 8710
Operating System: Other

HP Office Jet Pro 8710 prints only first page from document when printing on MacBook Air M1 Big Sur. Selecting Page 2 manually only or typing in pages required doesn't fix this. Additionally, the HP Smart print app doesn't recognize the new Mac so can't view settings. Any ideas for a fix...?

Category:
1 person had the same question
1 REPLY 1

‎01-13-2021 11:54 AM

HP Recommended

@p_williams_8

 

I reviewed your post and I understand that you are facing issues printing.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you facing the same issue when you make a copy?

 

Meanwhile, I recommend you remove the printer from your computer and then download and install the driver from the below link and check if it helps.

 

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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