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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
DonPapas
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HP OfficeJet 250 Mobile All-In-One Printer touch screen not responding

HP Recommended
HP OfficeJet 250 Mobile All-In-One
macOS 11.0 Big Sur

I just purchased my HP OfficeJet 250 Mobile All-In-One and the touch screen is not responding at all to touches.

I have exactly the same model back in Europe and the screen works just fine.

I downloaded the latest drivers/firmware, restarted my Macbook, restarted the printer, unplugged it for 3 minutes and then plugged it back and the problem persists. Can you please advise what could be the problem? I have already contacted the sales team that sold me the printer and waiting for their reply as well.

Many thanks in advance.

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