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‎10-09-2022 03:15 AM - last edited on ‎10-11-2022 06:09 AM by Retired

HP Recommended
Operating System: macOS 12.0 Monterey

My printer is not printing even tried the maintenance of cleaning printhead and nothing is printing.IMG_9221.JPGIMG_9220.JPGIMG_9219.JPG

1 REPLY 1

‎10-18-2022 06:59 AM

HP Recommended

Hi @NNavid,

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

Thank you for posting your query, I will be glad to help you. 

I understand that you are facing print quality issues with your HP OfficeJet Pro printer.

 

Please follow the steps listed below to clean the printhead.

1. From the printer control panel, open the Setup  menu.

2. Open the Printer Maintenance menu.

3. If necessary, open the Tools menu, and then touch Clean Printhead. A test page prints.

4. Examine the test page.

5. If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.

 

NOTE: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.

If the print quality is acceptable, touch Done.

 

You may also check the Link

 

Let me know if this works.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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